Shipping & Delivery

Last Updated: September 29, 2026

This policy applies to orders placed with Talcwish, operated by Ekrsahfic INC.

1. Order Processing

Orders are generally processed within 72 hours after successful payment. Processing includes preparing the order before it is handed to the carrier. Processing time is separate from the transit estimates below.

2. Estimated Transit Times After Dispatch

United States and Canada: approximately 2–4 weeks.
Australia and New Zealand: approximately 2–4 weeks.
United Kingdom and supported destinations in Europe: approximately 2–4 weeks.
Other supported destinations: approximately 2–5 weeks.

These estimates begin after dispatch and do not include order processing. Total estimated time from order to delivery is the processing time plus the applicable transit time. Delivery dates are estimates, not guarantees.

3. Supported Destinations and Shipping Charges

Shipping availability depends on the destination and available delivery service. The shipping charge applicable to your order is displayed at checkout before payment. Review the destination, service, shipping charge, and order total before completing your purchase.

Free shipping applies only when an offer is explicitly displayed and your order meets its stated conditions. If you cannot select a supported delivery service for your address, contact us before ordering.

4. Taxes, Duties, and Customs

Taxes or duties collected by us at checkout are included in the displayed order summary. Additional import duties, taxes, or carrier clearance fees may be assessed by the destination authorities or carrier where they have not been collected at checkout. Unless expressly included in the order total or otherwise required by law, these charges are the recipient’s responsibility. Contact us before ordering if you need clarification.

5. Tracking and Separate Parcels

When tracking is available, we will send the details to the email address used for your order. Tracking may take time to update after dispatch. Items in one order may sometimes be shipped separately.

6. Address Changes

Please enter a complete and accurate delivery address. If you notice an error, email support@talcwish.com or call +1 408-504-0730 immediately. We cannot guarantee an address change after processing begins or the order is dispatched.

7. Delays, Missing Parcels, and Damage

Delivery may be affected by carrier operations, customs, holidays, severe weather, or address problems. If your order has not arrived within the estimated window, tracking indicates a problem, or the parcel arrives damaged, contact us with your order number and any relevant details or photographs.

We will review the shipment with the relevant provider and explain the available next steps or remedies. Delivery estimates and carrier involvement do not remove rights to cancellation, replacement, or refund where applicable law provides them.

8. Cancellations and Returns

For cancellation requests, see our Return & Refund Policy. For returns, see our Return & Refund Policy. Contact us before sending a return so we can provide the applicable return instructions.

9. Contact

Ekrsahfic INC
Operator of the Talcwish store brand

Principal Office Address:
1263 Emerson St
Denver, CO 80218
United States

Email: support@talcwish.com
Phone: +1 408-504-0730
Website: https://talcwish.com/